Your information
Privacy Policy
A clear explanation of what information the website uses, why it is needed and the choices available to you.
Effective 20 August 2026
Who this policy covers
This policy explains how Adoreebakes N Cakes handles personal information when you browse this website, submit an enquiry, prepare an order message or communicate with us about our products and services.
Adoreebakes N Cakes is responsible for deciding why and how the customer information described here is used.
Information we collect
- Contact information such as your name, email address and telephone number.
- Order information such as event details, cake preferences, budget, requested date, delivery location and notes.
- Messages, feedback and other information you choose to send through WhatsApp, email or telephone.
- Basic usage information such as pages viewed, social link clicks and order actions collected through Google Analytics and local browser storage.
- Your theme preference, which is stored on your device so the website can remember light or dark mode.
How the website forms work
The order and contact forms prepare a message in your browser and then open WhatsApp with that message ready for you to review and send. The website does not place an order or send that form information to our own server before you continue to WhatsApp.
Once you send a message through WhatsApp, Meta and WhatsApp process that communication under their own terms and privacy information. You may also contact us by email or telephone if you prefer.
Why we use personal information
Depending on the situation, we rely on steps connected with a contract, performance of a contract, legitimate business interests, consent or a legal obligation as the lawful basis for processing.
- To respond to enquiries and take steps requested by you before an order is agreed.
- To prepare, manage and deliver confirmed orders.
- To communicate about availability, pricing, payment, changes and delivery.
- To operate, secure and improve the website and understand which pages and actions are useful.
- To keep records where required for accounting, dispute handling or other legal obligations.
Analytics and browser storage
Google Analytics helps us understand visits and actions on the website. The implementation requests IP anonymisation and is not used by us for personalised advertising. Google may process analytics information on infrastructure outside Nigeria.
The website also keeps simple activity totals and your theme preference in local storage on your own device. You can remove this information through your browser settings. Blocking storage or analytics may affect saved preferences but does not stop you from contacting us.
How long information is kept
We keep enquiries and order records only for as long as reasonably needed to provide the service, maintain appropriate business records, resolve issues and meet legal obligations. Retention may differ depending on whether an enquiry became a confirmed order.
Information stored locally in your browser remains until you clear it. Third party services retain information according to their own settings and policies.
Your data protection rights
Subject to the Nigeria Data Protection Act 2023 and any lawful limitations, you may ask to be informed about processing, access your information, correct inaccurate information, request deletion or restriction, object to certain processing, request portability where applicable, and raise a complaint with the Nigeria Data Protection Commission.
Contact us using the details below to make a privacy request. We may need to verify your identity before acting on a request.
Security and children
We use reasonable organisational and technical measures to protect personal information. No online service can promise absolute security, so please avoid sending unnecessary sensitive information in an order message.
The website is intended for adults arranging purchases and is not designed to collect personal information directly from children. A parent or responsible adult should place an order for a child’s celebration.
Policy updates
We may update this policy when our services, providers or legal obligations change. The effective date at the top of this page shows when this version took effect.
Official resource: Nigeria Data Protection Commission
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